77abc's Privacy Policy
This policy describes in detail how your personal information is collected, stored, and used, and what steps we take to protect it.
1. Introduction & Purpose
77abc is a trusted online betting and casino platform in Bangladesh. We place the highest importance on our members' privacy. This privacy policy explains how 77abc collects your personal information, the purposes for which it is used, where it is stored, and what technical and administrative measures we take to protect it.
By using this platform, you agree to the terms of this policy. If you disagree with anything, please contact our support team before you start using the service.
This policy applies only to the 77abc platform. We are not responsible for the privacy practices of third-party websites or services.
2. What Information We Collect
When you register and use services on 77abc, we may collect the following types of information:
2.1 Information You Provide Directly
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID card or passport details (for identity verification)
- Payment method details (bKash, Nagad, Rocket, Upay account numbers or bank account details)
2.2 Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Platform access times and session data
- Information collected through cookies and similar tracking technologies
- Gaming activity and transaction history
2.3 Information Received from Third Parties
For the purposes of identity verification and fraud prevention, we may also collect information from trusted third-party verification agencies.
3. Purpose of Using Your Information
We use the information we collect for the following purposes:
- To create and manage your account
- To process deposits and withdrawals
- To provide bonuses and promotional offers
- To deliver customer support via 24/7 live chat and email
- To prevent fraud, money laundering, and abuse
- To comply with responsible gaming policies and ensure user protection
- To improve the platform technically and enhance the user experience
- To produce reports required under applicable regulations
4. Disclosure & Sharing of Information
77abc never sells your personal information. However, in certain circumstances we may share information with third parties:
4.1 Service Provider Partners
Necessary information may be shared with trusted partners responsible for payment processing (such as bKash, Nagad, Rocket, Upay, and bank transfer providers), identity verification, and technical infrastructure maintenance. All such parties operate under strict confidentiality agreements.
4.2 Legal Obligations
We may disclose information to authorities when required by a court order, investigation, or applicable law. In such cases, we will disclose only the minimum information necessary.
4.3 Business Changes
In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new operator. Users will be notified in advance in such cases.
5. Data Security Measures
The security of your information is our highest priority. 77abc implements the following technical and administrative measures:
- SSL Encryption: All communication between your browser and our servers is encrypted using SSL/TLS technology.
- Database Encryption: Sensitive stored data (such as identity documents and payment details) is kept in encrypted form.
- Access Controls: Only authorized personnel can access the necessary data.
- Regular Security Reviews: Our systems are tested through regular security audits.
- Two-Factor Authentication: An additional verification layer is available to protect your account.
Please note that no data transmission over the internet is completely secure. While we ensure the highest level of protection, we cannot guarantee 100% security. You are responsible for keeping your password safe and not sharing it with anyone.
6. Cookies & Tracking Technologies
The 77abc platform uses cookies and similar tracking technologies to provide an effective and personalized experience.
6.1 Cookies We Use
- Essential Cookies: Required to maintain your login state and ensure core functionality.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to analyze user behavior and improve the platform.
6.2 Cookie Controls
You can block or delete cookies by changing your browser settings. However, disabling essential cookies may affect some important platform functionality.
7. Data Retention Period
77abc does not retain your information longer than necessary. The retention period depends on the type of information and applicable legal obligations:
- All account information is retained for as long as your account remains active.
- Financial transaction and identity information may be retained for a specified period after account closure, as required by applicable law.
- If you withdraw consent for marketing communications, the relevant information will be deleted in a timely manner.
- Information related to fraud investigations may be retained until the investigation is completed.
8. Your Rights
You have the following rights regarding your personal information:
8.1 Right of Access
You may request a copy of the information we hold about you.
8.2 Right to Rectification
If your information is inaccurate or incomplete, you may request that it be corrected.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
8.4 Restriction of Processing
In certain cases, you may request that the processing of your information be restricted.
8.5 Opt-Out from Marketing
You may request to stop receiving promotional communications at any time. To do so, please contact our support team.
To exercise any of the above rights, email us at: [email protected]
9. Protection of Children & Minors
77abc is intended only for those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that information from a minor has been collected, we will take immediate steps to delete it and close the associated account.
If you suspect that a minor is using this platform, please notify us immediately.
10. International Data Transfers
Our servers and data processing partners may be located outside Bangladesh. For such transfers, we ensure that the receiving party complies with appropriate data protection standards and that data security is guaranteed through contractual arrangements.
11. Changes to This Policy
77abc may update this privacy policy from time to time. If any significant changes are made, we will notify you via your registered email address or through a notice on the platform. Continued use of the platform after any changes will be taken as your acceptance of the updated policy.
The "Last Updated" date shown at the top of this page will always reflect the date of the most recent version of the policy.
12. Contact & Complaints
If you have any questions, comments, or complaints about this privacy policy, our dedicated support team is ready to help. We provide assistance in both Bengali and English via 24/7 live chat and email.
- Email: [email protected]
- Live Chat: Connect directly through the platform
77abc is always committed to protecting your privacy. Our fair play policy and SSL encryption technology keep every experience you have safe and trustworthy.